| FAQ(s) found under 1. Lottery Questions |
Showing 14 Of 17 |
Prev | Next |
| How come I am unable to claim ANY winning ticket? |
Date Add : October 09, 2005
| Views : 21479
| |
|
|
Usually those that cannot claim a ticket have something set on their end to prevent them from doing so. There several reason for this. We have found that they are usually the result of some kind of input error or browser setting.
Try the following:
1. Check the spelling of your email address and ticket ID - no spaces including on the end. Also, we have found commas added at the end of the email address due to the "m" in .com being right next to the comma on the keyboard. z
2. Verify that the date and time on your computer is still correct.
3. Make sure you have cookies turned on.
4. Delete your cookies.
5. Try reducing the default security and privacy settings.
If these steps do not work, please contact me immediately!
|
| Submit Questions / Post Inquiries | | If your question have not been answered, or if you would like to send us an inquiry, please click here |
|
• Can international residents play?
Sorry, but Box Lotto only allows players from English speaking countries such as the United Stat...
Rating :  Views : 25123 Date Add : December 02, 2005
|
• How can I sign up for your weekly results ?
...
Rating : Views : 22184 Last Update : January 01, 2009
|
• How come after playing my tickets, they do not show up in the "Review Tickets" page?
There several reason for this. We have found that they are usually the result of some ki...
Rating : Views : 21483 Date Add : October 24, 2005
|
• How come I am unable to claim ANY winning ticket?
Usually those that cannot claim a ticket have something set on their end to prevent them from ...
Rating : Views : 21479 Date Add : October 09, 2005
|
• Why can't I claim my second winning ticket?
Our system only allows one winning ticket per week for each player. If a player has mu...
Rating : Views : 20729 Date Add : March 31, 2005
|
• How come I am unable to claim multiple winning tickets?
Please see our rules page at http://www.boxlotto.com/pages/10000/rules.shtml
#9. Limi...
Rating : Views : 19739 Date Add : April 16, 2005
|
• Can more than one player play your lottery from the same computer?
Yes, there can be more than one player per household playing our lottery. If more than p...
Rating : Views : 18395 Date Add : June 01, 2005
|
• How do I change my email address for lotto?
Simply start using your new email address. Whenever you get an email to your old ad...
Rating : Views : 17627 Date Add : March 31, 2005
|
|
